Frequently Asked Questions
At MotionStep, we provide professional podiatry and chiropody care to help keep your feet healthy and comfortable. Find answers to some of our most frequently asked questions.
1. Appointments & Booking
How do I book an appointment?
You can book online through our website or contact our friendly team by telephone.
Do I need a GP referral?
No. You can book directly with MotionStep without a GP referral.
How long does an appointment take?
Most routine and new patient appointments take approximately 30–45 minutes, depending on the assessment and treatment required.
2. Treatments & Services
What conditions do you treat?
We treat a range of foot conditions, including corns, calluses, fungal nails, ingrown toenails, verrucae, cracked heels, athlete’s foot, ankle pain and foot pain.
Do you offer specialist treatments?
Yes. Our services include verruca treatment, nail surgery, fungal nail treatment, nail reconstruction, biomechanical assessments and gait analysis.
Do you provide diabetic foot assessments?
Yes. We offer diabetic foot assessments to identify potential risks and support good foot health.
3. Home Visits
Do you offer home visits?
Yes. We provide professional home-visit podiatry for patients who are unable to attend our clinic.
Which areas do you cover?
We cover Romford, Gidea Park, Hornchurch, Rainham, Upminster, Barking, Dagenham, Redbridge, Brentwood and surrounding Essex areas.
Do you visit care homes?
Yes. We provide routine foot care services for care home and supported living residents.
4. Fees
How much does treatment cost?
Fees vary depending on the appointment and treatment required. Please visit our booking page or contact us for current prices.
5. Before Your Appointment
How should I prepare for my appointment?
Please bring details of your current medications, relevant medical information and any insoles or orthotics you use. Wear comfortable clothing that allows easy access to your feet.
Do I need to bring my own instruments or equipment?
No. We provide all the necessary professional instruments and equipment for every appointment. You do not need to bring your own.
Will treatment be painful?
Most routine treatments are comfortable. Your podiatrist will explain the procedure and discuss any potential discomfort before treatment.
Still have questions?
Our friendly team is happy to help with any enquiries or booking requests.